So, you’ve updated to WordPress 3.5 but now you’re freaking out a bit because now that you’re up to date you’re trying to write a blog post and… oh. my. gosh…
- You can’t add or access your Media
- You can’t add a link
- You can’t even access the old HTML tab which is now labeled… “Text”?
Also…. You realize, while you rock at posting on your on blog that, well, in all honest you really aren’t the geeky-coding type person and you’re not sure where to start or even what to search for to figure out how to rescue your broken blog…. AHHHHHHHHHHHHHHHH. (It’s okay I know how you feel, that used to be me too).
I ran updates for my clients over the weekend and everything seemed hunky dory until I got a message on New Years Eve letting me know something was up on one of my clients sites.
After quickly logging into the website with the issue sure enough it was having problems with the Media menu, adding links and accessing the ‘text’ tab.
Some users are having issues with just the media buttons, others with just the ‘Text’ tab or using buttons in their WYSIWYG editors. There is a temporary fix if you’re having any of these issues, you’ll need to access your Core WordPress files via your File Manager or FTP to try this little patch.
Before you think of making any changes to ANY core files in
your WordPress site it’s important to have a backup.
Please, do not attempt to make these changes
unless your website has been fully backed up.
Any changes that you make to your core files are made at
your own risk. I can not be held responsible for any
errors that may occur if you use these code snippets.
Log into your cPanel and access your file manager. You’ll need to find your WordPress website’s folder and in that main folder there is a file called ‘wp-config.php’ open that to edit it. You’re going to want to scroll down to the bottom portion of the file and look for this line of code:
/* That's all, stop editing! Happy blogging. */
Now, just above that line add this:
It’s really, REALLY important that you don’t add or delete anything else.
An extra character (or one removed) can cause havoc on your blog.
Save your file and keep your cPanel/File Manager open just in case you need to restore the original wp-config.php file. Open a new tab or window and test out your WordPress site to see if your problem has been resolved.
If you’re not comfortable editing your wp-config.php file ask your Virtual Assistant or even another blogging friend who maybe more comfortable making a change of this type. I can not stress enough how important having a backup of your website is. Please, make sure you have a backup before making any modifications to core files. You’ll never be sorry you had an extra back up, you’ll only be sorry you didn’t have one.